Join us in taking a look inside the process of hiring plumbers from South Africa told by our star performer Wayne. The video and blog covers; what life was like before Gallant, why Wayne wanted to come to Australia, how he discovered Gallant Plumbing, what he likes about Gallant, what life is like in Australia, what […]
Here at Gallant we recently decided to update our company values in an attempt to put more emphasis on them throughout our business. Our values have always been something we stood by, but we can always find ways to get them to influence us more. Below is our revised company values and what makes each […]
As the colder weather is settling in, hours of daylight are decreasing and as each day goes by, it’s getting harder to get out of bed. Knock knock, who’s there . . . Winter! The gloomy winter months have people dreaming of the good old summer days or even escaping to the glorious European summer […]
Goodwork – the network built for tradies Goodwork is in its early stages but looks like it could be the Facebook of the trade industry. Currently, Goodwork is a one stop social hub working as a place to make trade connections and look for jobs. This is an eye opener for anyone looking for trade […]
4 Quick Ways to Motivate Your Employees Recognise a Job well done Recognition in doing daily tasks can make what to some may be an arduous task into a daily goal. Helping to create an emotional connection between employer and employee fulfils the basic need of feeling like you belong. Receiving recognition also confirms you […]
Discovering Water Leaks: What we do and what could be the cause. Water Leak Detection Water leak detection is not always obvious and sometimes only discovered when you receive an elevated water bill. The first thing we need to establish is whether the water leak is on the hot or cold service. We do this […]
3 Tips to Improve Your Customer Relations and Customer Satisfaction It’s time to improve your customer relations! Happy plumbing customers bring in long term business for your company. They are also are more likely to further benefit your business through word of mouth. This is the cheapest and most respected form of marketing as it […]
The importance of regular gutter cleaning in Melbourne As we move into Autumn and find ourselves expecting heavier rainfall it’s time that we look at 2 key services that Gallant offers to make the homes of Melbourne safe. These are regular Gutter Cleaning in Melbourne along with Gutter & Downpipe Replacement. Regular Gutter Cleaning Many people […]
As we transition from Summer to Autumn, there is no better time to do a refresh and check over your property. See the top 4 things we believe you should be touching base with this time of year. 1. Gutters & Downpipes This probably seems like an obvious one at this time of year, […]
Hear from our director Edward Clark about all things business and Gallant Plumbing. Fantastic video production by John Leonard at U video & Spotlight Productions. The Interview: Sean: What are the specific services you provide and who do you provide them for? Ed: General plumbing maintenance business, so what does that actually mean? […]
What is a Compliance Certificate and why is it important? Definition: A compliance certificate is a certification that a plumbers work complies with the prescribed plumbing standards. A compliance certificate must be issued and signed by a licensed plumber for specific plumbing work carried out. When is a Compliance Certificate Required? There are specific […]
Many people are unclear as to the responsibility when it comes to fire services. This is a very important topic and a facet of plumbing to be very well aware of. It is essential that fire services operate effectively in an emergency situation, and it is the property owner’s responsibility to maintain fire […]
Award Winning Plumbers Some exciting news for Gallant Plumbing… We are award winning plumbers! On Friday the 9th of November, directors Edward & Scott attended the Optus My Business awards up in Sydney. There were 35 different award categories, where Gallant were nominated and finalists for 2 categories: Trades Business of the Year & Customer Service experience of […]
Think you’ve got an underground drain that needs repairing? The key sign prompting you to answer yes, is standing water in your lawn, concrete or ground surface. This is an indication that you have quiet a serious leak on your hands. Underground pipes will either be part of your sewer system or stormwater system. As you […]
What Does CCTV Stand For? CCTV, which stands for Closed Circuit Television, is an investigation process where camera technology assesses sewer and stormwater drains on a property, so that you are able to identify the exact problem within the drain and identify the exact location of the problem. Why is CCTV Recommended? CCTV investigation […]
Do you manage an apartment block or set of units? Have you been considering the installation of individual water meters? See the process we follow here at Gallant to ensure your experience is as smooth and stress free as possible! Feeling Overwhelmed? The installation of individual water meters may seem like a big job. […]
Sewer & Stormwater Systems. What’s the difference? What do I need to know about them? We’ve got a simple guide for you below! Sewer System Your properties sewer system is made up of all the pipes from your bathroom, kitchen and laundry. These pipes transfer sewerage to waste facilities where it is filtered and treated. […]
Tips to Reduce your Water Bill – Melbourne Plumber Did anyone get they’re last water bill and have a little freak out? I know the feeling. Left wondering why it was so high and what you have done differently? See our top tips on how to reduce your next water bill. Fix all Leaks A […]
What is Infusionsoft you’re thinking? Put simply, Infusionsoft offers an e-mail marketing and sales platform for small businesses. Infusionsoft has many functions including: Management & Optimisation of Customer Lifecycle Customer Relationship Management ( CRM ) Marketing automation Lead Capture E-commerce . . . . Just to name a few Marketing is awesome but being in […]
Want to know a bit more about your household water consumption; how much water should the average household use, what in your home uses the most water, how many litres does a 10 minute shower use . . . The list goes on! Well we’ve got the answers! How much water should the average […]
In a service business, it’s imperative to have a seamless and efficient job management system. Having this in place, simplifies many processes and tasks and makes business growth easy to manage. Here at Gallant, the job management system we use is Simpro. Simpro is a cloud-based job management system for the trade services industry, […]
What to do in a Plumbing Emergency? The worst thing about a plumbing emergency is that you never know when it’s going to expose itself! You can think you are prepared for anything, however if and when it does eventually occur, you find you’re not. You can do all you can to keep an eye […]
Buying a new home can be a mixture of stress and excitement! The stress of the unknown and the excitement of a new home! You know that feeling when you find the house you have been dreaming of for an awesome price? You just want to jump straight in, buy it and get in there. […]
Qwilr Quotes Here at Gallant, we have integrated a new quoting system using Qwilr Quotes; an interactive, professional proposal creation software. This software has been a game changer for us in regards to our quoting and conversion rates. (they got a mention on FORBES so you know it’s bloody awesome!!) The system allows you to develop an […]
Smelly drains are quiet unpleasant to say the least. Getting to the bottom of the problem can sometimes require an in-depth investigation, but can often be an easy fix (yay!) ! See some common causes of those Smelly Drains below! Dry P-trap Have a look under your sink. You see that U shaped pipe? Thats […]
Ever heard banging, shaking, gurgling or screeching coming from your pipes? Sometimes these noises are natural, but other times there is a problem which needs attending to! Learn about what these plumbing noises are; what’s causing them and what you can do about them! Banging Hear a loud banging noise when you turn […]
One of the luxuries of renting is not having to worry and keep on top of maintenance and if a plumbing issue arises out of hours, you won’t have to pay that hefty bill out of your own pockets…. Thats what Landlords are for! However because you are renting, doesn’t mean you need to be […]
Business uniforms are imperative for you and your business (especially in the stereotyped ‘unprofessional’ industry of Plumbing). There are a number of reasons why it is recommended you and your business have a uniform. Read on to find out more! Promoting Your Business & Creating Brand Awareness. When your employees are seen in a uniform […]
Sometimes it can be hard to determine whether you should call a plumber or to try solve the issue yourself! From our years of experience in attending issues that people tried to fix when they really shouldn’t have, here is a list of issues you should leave to the experts! Hot Water Units If you […]
Yes, when a water leak presents itself, it can cause a bit of a freak out. It’s just easy to call out a professional to hit the problem on its head. That being said, there are some events where calling a plumber is a waste of your time and money because you could have easily […]
So you have made the decision to launch some marketing funnels for your plumbing company (good on you!), but unsure where to start (it’s understandable!). Here are some cost/time-effective funnels which are worth your while. Have a Stellar, standout website! If you don’t have a website, or a website your happy with, this is your […]
How to become the best plumber in Melbourne To become the best plumber in Melbourne we have to be an ‘Attraction Tradie’. The definition of an attraction tradie is: “ A trade business owner and entrepreneur who runs a modern, profitable, customer focused business, and who consistently attracts the right clients and business opportunities.” I […]
5 plumbing tools each home should have Sometimes a plumbing issues comes along that you, the home handyman can fix! But to be able to do that, ensure you have these 5 tools on hand. Gallant Plumbing can help with almost every plumbing problem but you should still be prepared! These are the plumbing tools […]
How Plumbing Businesses are using Social Media Plumbing business leveraging social media? You’re probably thinking, Good Luck to you! But hey, I’m here to prove you wrong and tech you how plumbing businesses are using social media. As we all know, plumbing isn’t the most glamorous industry. And Social media… Well that’s a very visually […]
4 Tips to Prevent Blocked Drains Blocked Drains are a common and incredibly annoying issue. Keep reading to learn some key tips to prevent blocked drains. 1- Keep grease and oil out of your drains. Instead of clogging your drains up with that excess oil from your can of tuna, it’s recommended to dispose of […]
Home Buyers Plumbing Checklist As exciting as it is buying a new home, it’s important to ensure you don’t get caught up in the moment and neglect looking into some very important aspects of the home. A very important component of the home is the plumbing and ensuring it is functioning efficiently by doing a home […]
Why You Should Engage Plumbers who provide a Certificate of Compliance What is a certificate of Compliance? A certificate of Compliance refers to a verification for licensed plumbers which is distributed by the Victorian Building Authority (VBA). This certificate is extremely valuable, as it is an indication that the work completed complies with all relevant […]
3 Tips to keep your Gutters Clean & Functioning. So you have had your gutter and downpipes cleaned. Yay problem solved! Hold that thought… If you were to look in your gutters a couple of days later, you will be sure to find they have started filling up again and you will soon find yourself […]
Think your bathroom has seen better days? Seeing little specks of mould? Wondering why it keeps happening? Here are 3 possible causes of mould growth in bathrooms. Lack of Ventilation When you’re in your shower next, wander your eyes around the room and you will most likely see a room filled with steam […]
5 Signs it’s Time to Replace your Hot Water System. You don’t want it getting too late and your hot water system bursts. Here is the way to spot signs it’s time to replace your hot water system. 5 Signs it’s Time to Replace your Hot Water System. 1. Age Most quality hot water […]
8 Tips to Motivate Yourself at Work. Platinum electrical shared a post on tips to motivate yourself at work and I thought it was simply too good not to share! Here’s a summary of the top 8 tips to motivate yourself at work from Gallant Plumbing! 8 Tips to Motivate Yourself at Work 1. Shift your […]
Asbestos: What is it, Why is it harmful? Asbestos; we’ve all heard about it, but let’s get to the facts! Asbestos was once an important construction material for all homes and buildings, as it was cheap and durable. Asbestos is defined as “a highly heat-resistance fibrous silicate mineral that can be woven into fabrics, and […]
Autumn plumbing is (almost) here! With Autumn just around the corner, it becomes more important than ever to be conscious of your property’s gutters and downpipes. When Autumn comes to town, he prompts all those leaves to fall from the trees and guess where they land… Either on the ground or in your gutters! Clogged […]
It was only the other day I was walking through my home and noticed some water damage on the ceiling. Working at a plumbing business, alarm bells immedietly went off in my head. I said to my mum, “do you know there’s that water damage in the hallway?” Her reply was, “Yeah, and there’s something […]
I don’t know about you, but when I first heard plumbers speaking about CCTV, my head immediately went to CCTV, as in cameras at properties that sneakily catch footage of events unfolding, which then ends up on your daily news! I couldn’t quiet figure out how that fell under the plumbing umbrella. Well boy […]
Friends and colleagues have asked me over the last few months why are you changing your company’s name. Why the rebrand? It’s a really valid question especially when the business and the business name have been around since the 1970’s. My business partner Scott and myself have recently purchased an existing plumbing business, which certainly […]
