Plumber Melbourne Logo

Why We Are Different

Why We Are Different

A CONTEMPORARY TRADE BUSINESS WITH REMARKABLE CUSTOMER SERVICE.

We’ve noted every frustration experienced by our customers when dealing with traditional plumbers. And for every common problem we provide a simple solution that puts the customer first.

Gallant Plumbing
Exceptional customer service is at our core.Whether it’s over the phone or in person at your property, we care about your experience and aim to impress.
Expert advice with your best interest at heart.Our goal is to build trusted, long-term relationships with our customers. We’re not looking for a quick buck. Our recommendations are genuine, informed by your budget, future plans and specific problem.
Communication is key.Less is not always more. We communicate clearly and we communicate often so you’re informed at every step of the process. As a valued client of Gallant, you’ll receive a clear understanding of what needs to be done so you’ll never be left in the dark.
Transparent and accountable.No nasty surprises. Ever. If the problem is complex, we take the time to explain it. If there is a change to our quote, we explain why. If we make a mistake, we own it.

BUT DON’T BELIEVE EVERYTHING YOU
READ ON THE INTERNET.

BELIEVE WHAT YOU WATCH INSTEAD

Jacki Rokebrand – Owners Corporation Manager, Australian Property Management
“ I’ve worked with Gallant Plumbing and can’t recommend them highly enough ”

Jacki Rokebrand – Owners Corporation Manager, Australian Property Management

Tim McDonald – Owner, Fonda Mexican Restaurants
“ We find the guys at Gallant Plumbing just get it. They’re amazingly helpful, they’re responsive, and they do a great job. Massive thumbs up. ”

Tim McDonald – Owner, Fonda Mexican Restaurants

MBCM Strata, City
“ We are using Gallant plumbing regularly, they have performed works for a number of properties we manage, and Gallant have always delivered an excellent and professional service for our special Owners Corporation needs. We highly recommend Gallant plumbing. Special thanks for going out so quickly when needed! ”

MBCM Strata, City

Raffi Moore
“ We've used Gallant Plumbing for the last couple of years at a number of properties and their service has always been excellent. All of the plumbers are courteous, punctual, knowledgeable, experienced and thorough. They're also consultative when required so we know exactly what our options are. They provide a photographic summary of the before and after state which is extremely useful for reference and to forward onto third parties when necessary. Keep up the great work guys. ”

Raffi Moore

Nathalie Appere
“ Received a lovely review through Gallant Plumbing from a mutual client regarding our service here at VBCS. As pleased as I am to hear positive reviews, this is a truly a testament to how amazing Gallant's service is and how promptly their team action work orders / plumbing issues when we request them. Thank you for your ongoing outstanding customer service! ”

Nathalie Appere

“ Could not be happier with our first experience and the service provided by Gallant Plumbing over the last week. Had two emergencies in the one week at busy times of the day (4pm one of the days), gave them a go and was able to rely on them to promptly attend, provide an extremely professional service and a reasonable price. The follow-up report and customer service is exceptional, we received photos of the problem and a report on each occasion. The service is truly exceptional - they don't just talk the talk. Will definitely rely on them again. ”

Sarah Dan

Katrina Barrett
“ I had Gallant install a continuous hot water service. First Scott came out and organised a quote. He took his time to explain to me where it should go and why. Then Troy came to do the installation. Apart from doing a very professional job he was courteous, punctual and very good communicator. I wish more tradies had his qualities ”

Katrina Barrett

Harmer Architecture
“ Craig is our favourite plumber, quiet, diligent clean and efficient, what more could you want. Cheers from Harmer Architecture! ”

Harmer Architecture

Catherine McMahon
“ The plumber, he was really friendly, energetic and good at solving the problem. He was awesome! ”

Catherine McMahon

Adriana Bainbridge
“ From our first contact with Scott, who provided a competitive quote and unbiased advice right through to the next day installation - everything was hassle free and very efficient. Would highly recommend to anyone seeking a plumber. ”

Adriana Bainbridge

Tom Langlands
“ After 2 plumbers came and told me my problem couldn't be fixed, Gallant Plumbing came out, gave me a quote and fixed it the very next day! Unbelievable service, professional, polite and on time. Couldn't recommend highly enough. ”

Tom Langlands

Donna Pidduck
“ Gallant were able to do my job same day - turned up on time, fixed the problem- no fuss, just competent service. Thank you. ”

Donna Pidduck

Belinda Bardas
“ Very Happy with the punctual, friendly and efficient service. ”

Belinda Bardas

MRG Builders
“ We have been able to rely on the Gallant team for support with our clients ”

MRG Builders

Sash Fernando
“ Service is hands down exceptional! Thanks for all your help guys. Would highly recommend Gallant Plumbing to anyone. ”

Sash Fernando

Catherine Blackford
“ Plumbers with delightful manners. Unheard of. And then along came Gallant. Amazing service thank you! ”

Catherine Blackford

Lily Newbold
“ Great service, super quick and the problem has been fixed so no need for additional call outs or follow up. ”

Lily Newbold

Jaiman Emmanuel
“ Fantastic team, highly recommended. They looked after our renovation project through the builder, and did a great job. We continue to use them for all plumbing jobs. Best for service and after sales support. ”

Jaiman Emmanuel

Angelina Tay
“ We were recommended Gallant Plumbing by a building inspection company and boy was I pleasantly surprised by how efficient, professional and reasonable their services are. It's one of my best experiences with a tradie. On time, responsive and kept me up to date with the progress, our plumber was phenomenal. Thank you, Craig. ”

Angelina Tay

Bryan Phillips
“ As an Owners Corporation Manager it is so refreshing to work with a professional plumbing business who go out of their way to provide phenomenal service to our strata clients. Gallant take the strain out of working with plumbing contractors and I couldn't recommend them more highly. ”

Bryan Phillips

Leanne Gay
“ We have had the need to use Gallant Plumbing a few times now , as always they are punctual, communicative and efficient. I love the fact that they take before and after pictures to show you what the issue was and how they fixed it. Very professional , I will always recommend them when someone asks me for a plumber ”

Leanne Gay

Alex Ng
“ Gallant Plumbing is truly professional in that it genuinely provides prompt and efficient after-sale service to its customers. Their response is amazing and the problem is actually fixed. Will surely re-engage them in future and will highly recommend to friends and relatives. ”

Alex Ng

Barry Leanne
“ Gallant made the effort to have the plumber come the same day I called, even though it couldn't be assured. ”

Barry Leanne

Kylie Richards
“ Matt called to confirm what time he would arrive and did so, was friendly knowledgeable and provided advice on how to move forward with my next project, thank-you. ”

Kylie Richards

Jesse Ackerly
“ Excellent workmanship and considerate tradesmen. They are polite and work very cleanly and with least disruption to the home. They arrive on time and don't waste your time. ”

Jesse Ackerly

Gavin Mak
“ Fab provided good advice on installing a pressure limiting valve to reduce water hammer, and protect the property from excess mains water pressure. Craig arrived on time and conducted the work in a professional and efficient manner.  ”

Gavin Mak

Symon Toone
“ We use Gallant plumbing as our plumbing contact when we need to refer a plumber. In the process of running an electrical contracting business we have customers that also need plumbing. Gallant plumbing always responds quickly and provides a great service that we feel confident to recommend to our clients. ”

Symon Toone

Adam de Guara
“ Prompt, fair pricing and professional service....a whole new experience which we're not used to whilst dealing with trades. Definitely can recommend and will work with again! ”

Adam de Guara

Al Laczoffy
“ Craig explained all the work to be done totally before we went ahead and also gave us options which is great ”

Al Laczoffy

Mark Wilson
“ We were very happy with Gallant service and professional approach. ”

Mark Wilson

Ryan Williams
“ You called to offer an earlier time, even though you'd already booked someone in that day ”

Ryan Williams

John Leonard
“ We have used Gallant Plumbing numerous times for our investment properties. What i like best (aside from technical ability) is their commitment to keeping me informed - i never need chase them - quite the opposite which saves me time and hassle. ”

John Leonard

Tom Scash
“ The team at Gallant were incredibly prompt and reasonably priced. One of the best tradesman experiences I've had. ”

Tom Scash

Irene Winkler
“ It's really nice not being disappointed in a contractor or work being completed. The work was perfect! ”

Irene Winkler

Kate Allison
“ Not your traditional tradies. Professional service and exceptional quality. Highly recommend. ”

Kate Allison

David Sanza
“ The only way I can describe Gallant is the Professional Services firm of the plumbing world. I had Gallant come out to fix an issue at home and even my family commented that the service was professional, plumber on site was prompt and polite and the follow up was exceptional, very unlike our experiences with tradies in the past. I wouldn't recommend anyone else. ”

David Sanza

Craig Worboys
“ On time, did exactly what was needed and gave great advice.  ”

Craig Worboys

Jayne C, Home Owner, Richmond
“ I’ve engaged plumbers in the past and have had mixed results. Certainly nothing to write home about!!! Since discovering Edward and the Gallant Plumbing team, engaging a plumber has never been so smooth and professional. They are also really affordable, which is a nice bonus ”

Jayne C, Home Owner, Richmond

Amanda Brandt
“ Prompt and reliable service that got our blocked sewer cleared quickly and efficiently. Would most certainly recommend! ”

Amanda Brandt

Kevin Armstrong
“ The expertise and friendliness of your plumbers is fantastic! Very thorough report & quote. Seems a very well organised business. ”

Kevin Armstrong

Bernie Fernandez
“ Thank you Gallant, simply wonderful and caring service! I have had plumbing works for my business and personal needs and the Gallant team were surprisingly sophisticated for a trades business, highly professional and the work done was of excellent quality! ”

Bernie Fernandez

Madonna Melrose
“ Just bought an investment property and Gallant Plumbing are the only team I will call for my repairs. I have heard only amazing things about their work and have met some of the team members and they are true professionals. ”

Madonna Melrose

David Markus
“ We called on Gallant when we had water pouring into our light fittings. They had a plumber out quickly and fixed the problem in one go. The price was reasonable and the service was professional. Won’t go anywhere else for our home, office or investment properties when it comes to plumbing. Thanks Gallant Plumbing. ”

David Markus

AWARD WINNING BUSINESS