Join us in taking a look inside the process of hiring plumbers from South Africa told by our star performer Wayne. The video and blog covers; what life was like before Gallant, why Wayne wanted to come to Australia, how he discovered Gallant Plumbing, what he likes about Gallant, what life is like in Australia, what […]
Here at Gallant we recently decided to update our company values in an attempt to put more emphasis on them throughout our business. Our values have always been something we stood by, but we can always find ways to get them to influence us more. Below is our revised company values and what makes each […]
Goodwork – the network built for tradies Goodwork is in its early stages but looks like it could be the Facebook of the trade industry. Currently, Goodwork is a one stop social hub working as a place to make trade connections and look for jobs. This is an eye opener for anyone looking for trade […]
4 Quick Ways to Motivate Your Employees Recognise a Job well done Recognition in doing daily tasks can make what to some may be an arduous task into a daily goal. Helping to create an emotional connection between employer and employee fulfils the basic need of feeling like you belong. Receiving recognition also confirms you […]
3 Tips to Improve Your Customer Relations and Customer Satisfaction It’s time to improve your customer relations! Happy plumbing customers bring in long term business for your company. They are also are more likely to further benefit your business through word of mouth. This is the cheapest and most respected form of marketing as it […]
Hear from our director Edward Clark about all things business and Gallant Plumbing. Fantastic video production by John Leonard at U video & Spotlight Productions. The Interview: Sean: What are the specific services you provide and who do you provide them for? Ed: General plumbing maintenance business, so what does that actually mean? […]
What is Infusionsoft you’re thinking? Put simply, Infusionsoft offers an e-mail marketing and sales platform for small businesses. Infusionsoft has many functions including: Management & Optimisation of Customer Lifecycle Customer Relationship Management ( CRM ) Marketing automation Lead Capture E-commerce . . . . Just to name a few Marketing is awesome but being in […]
In a service business, it’s imperative to have a seamless and efficient job management system. Having this in place, simplifies many processes and tasks and makes business growth easy to manage. Here at Gallant, the job management system we use is Simpro. Simpro is a cloud-based job management system for the trade services industry, […]
Business uniforms are imperative for you and your business (especially in the stereotyped ‘unprofessional’ industry of Plumbing). There are a number of reasons why it is recommended you and your business have a uniform. Read on to find out more! Promoting Your Business & Creating Brand Awareness. When your employees are seen in a uniform […]
Being a business owner, we all know that clients are the core of the business. Therefore, it’s important to WOW them with your service so they never think of engaging anyone else! We understand the importance of wowing our clients and making them feel valued. Here are a few simple processes we have implemented to […]
9 ways to be better at what you do! So you’re looking for ways yo be better at what you do. Every job, good or bad, teaches us something valuable. It is almost ingrained in us that we work simply to make money so we can live our lives But hey, majority of our life […]
The world we currently live in, social media is used for everything, including job seeking, and from a HR perspective. Pretty impressive hey! Impressive yes, but if you’re not careful, social media can hinder your job seeking process! Most of us know the basics of what NOT to do on the socials, however there are […]
Do you often feel overwhelmed with the thought of starting your career? How am I going to do this, where do I start, how am I going to advance and grow, what do I really want to do, how do I build a network… The list goes on! We have all been there! Here are […]